An eCommerce Guide to Omnichannel Retail
Now more than ever, bridging the gap between online and offline is crucial. Digital savvy customers seek an all-encompassing and seamless shopping experience between brick-and-mortar retail and eCommerce platforms. With rising online sales of consumer packaged goods, it’s critical to begin revising channel-mix investments and allocating more resources to online mediums with a focus on the consumer experience.
Download our guide to learn more about the core elements to consider when integrating an eCommerce platform into your omni-channel ecosystem.
What You Will Learn in this Guide:
- The shift in consumer behaviour and the path to purchase
- Core elements of the digital experience
- How to collect and leverage user data
- And so much more