There are three words that make business writers cringe. More than “ Can you spin this to make it sound good?”; more than “We really need a blog post…

My colleague Jay Menard has written several great posts on website accessibility and the AODA in particular. He has covered why compliance is…

We don’t do this often, but I am going to get personal with this blog post. For the last four years I have been living with an eye disease called…

I was reading a few blog posts recently and something struck me as odd. I couldn't put my finger on why they rubbed me the wrong way. I mean, they…

While most of the technical innovations that have had a profound impact on my life have been hardware-based, imagine my excitement when my newest…

My daughter and I are both at a wonderful age: she's at the age where I still matter, I'm one of her heroes, and all that fun stuff. And I'm at the…

It's one of the great self-imposed challenges of our times -- we're so focused on being first that we forget about the importance of being best. Our…

When time is of the essence, it's important to ensure that essential interactions are available -- an issue that people with accessibility challenges…

When you’re communicating with anyone -- clients, potential customers, employees, or the general public -- trust is the strongest currency you can…

I consider myself an enthusiastic Twitter user. To me there is nothing worse than seeking out or coming across a Twitter account (especially a…