Clients we're partnering with

We specialize in digital solutions for the Retail and Public Service industries.

We leverage our strategic industry, technology, and digital capabilities to provide our clients with scalable, right-sized solutions that drive their business success.

Northern logo with branch to Public Service above and Retail below
eComm Playbook Hero Image

Build Winning eCommerce Strategies for Seasonal Success

Leading eCommerce retailers are already planning and implementing strategies for this year's seasonal success.

Find out how you can build a winning eCommerce strategy and achieve your goals all year long in our four-part eBook series.

Experts in best-in-class technology platforms

How we’re helping clients lead through digital change

Screenshot of mobile device.
Higher Education
Canisius University, Drupal 9 Migration

Launching a new digital experience on Drupal 9, it was important for Canisius University to create a platform that stood out amongst its competitors with unparalleled user experience for its primary audience, prospective students.

Northern Implemented custom reporting and site tracking through Google Tag Manage and Analytics 4. As well as the new digital experience prioritizes search functionality, intuitive navigation, and mobile optimization.

AlgaeCal on mobile.
AlgaeCal, Multiplatform Integration using BigCommerce

Strengthening AlgaeCal's digital experience, Northern built a new BigCommerce storefront with multiplatform integrations between Headless BigCommerce, Salesforce, Maropost, Ordergroove and PCI Pal. As well as a custom Symfony middleware to handle a myriad of shipping integrations.

AlgaeCal's team now has complete visibility into the entire customer experience, enabling them to service orders, create and update subscriptions, and securely order on behalf of their customers.

Osage feature.
Osage Nation, Drupal Upgrade

Both a cultural hub and government information platform, the new Osage Nation digital experience educates newcomers and supports its cultural heritage. 

The website upgrade required a significant overhaul and inventory of existing modules, the content and navigation had to serve the needs of multiple external and internal audiences, and features complete adherence to accessibility standards, as well as local, state, federal, and Osage Nation codes with comparable functionality to the legacy site.

Chatters email rendering.
Chatters, Rapid Migration to Klaviyo

Within a two-week warming period, Chatters gained powerful new email and SMS functionality through Northern's rapid migration of their email service provider (ESP) from Emarsys to Klaviyo.

5 email automation workflows were migrated to Klaviyo, SMS shortcode was successfully integrated, and the account was scaled to full send volume in just 2 weeks.

York Region.
York Region, Replatform to Drupal

Award-winning website design, York Region transitioned to the Drupal CMS, enabling thousands of content contributors to partake in essential information sharing. 

With 40 brand-managed components and extended Drupal training and co-development, this extensive project involved redesigning a sizable public-facing website while eliminating a lot of complexities between the website and portal by building them in parallels, with similar code bases, development strategies, and numerous shared components.

baby crawling and a phone mockup showing a product detail page for a crib
West Coast Kids, An Authentic Omnichannel Shopping Experience

Northern helped West Coast Kids to create an omnichannel shopping experience and marketing strategy that delivered a 22x return on ad spend. 

To achieve this, inventory management was synced to the eCommerce platform, delivering real-time product data, and an enriched product data feeds combined with Smart Bidding solutions were leveraged to reach a 190% increase in revenue year over year.