With the holiday season fast approaching, many retailers are in full swing marketing their products to help us check items off our list. However…

In celebration of Hallowe'en we present a list of some scary facts... The average user spends less than 10 seconds on a home page - you better have a…

Last week, 100,000 users were given access to the much anticipated Google Wave. Google Wave is an online tool for communication and collaboration. A…

My colleague Jay Menard has written several great posts on website accessibility and the AODA in particular. He has covered why compliance is…

Merely weeks after quietly changing their terms of service, Facebook attempts to minimize the backlash by letting its members have input into any…

There are thousands of higher education websites out there. On many of those sites, there are often several sub-brands and sub-sites that have their…

If you're like most businesses, your website is regularly asking visitors for their personal info - as part of a registration, payment, or contact…

If you’re a developer, you have skills that the average bear looks up to -- often with awe and sometimes with genuine confusion. You don’t need to…

Recently, I was under the lights at my dentist’s office. Maybe it was the hypnotic hum of the drill, maybe it was the influence of freezing, but our…

While it is unfortunate enough when a process is inaccessible, it is far more frustrating when those in charge of the process expect users with…