The message is the most important part of your business communications, but how you deliver it can either amplify it or obscure it. Yesterday, I…

This weekend, we in the Great White North, celebrate Thanksgiving. It's a time of family, togetherness, and, of course, a three-day weekend. I wanted…

I've talked in detail about specific accessibility improvements that affect me directly as a blind computer user. In a new series that I'm starting…

The Completely Automated Public Turing Test to tell Computers and Humans Apart – otherwise known as CAPTCHA – is the bane of my online existence. This…

You’ve likely been told to never Google your symptoms. After all, it inevitably seems that Internet rabbit hole of medical information always leads to…

“Why do you want to know that? Why does that matter? Isn’t this just a website discovery?” You’d be surprised at the number of times I am asked these…

In business, social media has grown from an “I know we should be using it” attitude to "It's an essential component of any online strategy"…

OK, great. You’re thinking about a new website. Not only should you have a fully functional website that shares everything about your company and what…

Social Media has given businesses new ways to openly engage with today's connected consumer and plenty of businesses are beginning to understand and…