The old adage states that hindsight is 20/20. And as 2020 comes to a close, we’re seeing increasing numbers of businesses embracing that statement --…

At Digital Echidna, we all work together – with our clients – to find the best business solutions for their particular needs. There is no one-size…

It’s a common refrain amongst businesses as they grow: departments become siloed; co-workers who were at one time intimately aware of all business…

If you could do it all over again, what route would you take to get you where you are now? What decisions and actions would help smooth out those…

We often talk about how businesses should respond to customers online. We talk about establishing action plans, response protocols, and single-points…

It’s hard to criticize “progress,” but when progress comes with quotes around it, sometimes the perception of moving forward can be more detrimental…

We all want validation. Whether it’s a numeric grade, a hearty thumbs-up, or a big green checkmark. This is especially important when you’ve got a…

OK. I’ll admit it. In my last post, I was less than complimentary of the whole AODA 2021 deadline and how seriously people were taking it. And while I…

Content can be great. Context will always make it better. I've been in this game a while and one of the biggest questions that businesses, politicians…

If you were to ask me what's the biggest barrier to a smooth project launch, the answer is clear -- content. It doesn't matter if it's creation…