Over the years, I’ve had the opportunity to work with companies that were frustrated with the lack of interaction they were getting from their…

Each RFP we are invited to participate in starts a process. A ritual. We identify a solution, write the proposal, submit, and then… we wait. If we are…

There’s an old adage that states, “keep your head in the clouds and your feet on the ground.” It’s a reminder that whilst we need to focus on the day…

You know that you’ve got great content that your customers – both existing and potential – are going to love; you know that there’s a market out there…

Since the beginning, our goal has been to balance technical expertise with creative flair when building and designing websites, applications, and…

A few weeks ago, I had the honour of teaching a class at Western's Faculty of Information & Media Studies. The instructor, Dan Brown, is a friend of…

When demand outpaces supply, you can do one of two things: You can wait and hope for talent to magically appear at your doorstep, or you can work to…

At Digital Echidna, we have a long and successful history of working with enterprise-level clients, especially in the healthcare and educational…

We've all had a less-than-perfect customer service experience: a surly customer service rep on the phone, poor workmanship that a company won't…