Whether you're writing for the Web, posting on your company's social networks, or creating internal newsletters or documentation, the old KISS…

Awareness is great, but without action it does little. Today marks the seventh Global Accessibility Awareness Day. And while a trending hashtag is all…

There are thousands of higher education websites out there. On many of those sites, there are often several sub-brands and sub-sites that have their…

It’s tempting. I get it. Posting a photo to your social media, it would just be so easy to upload and click -- with the obligatory sarcastic comment…

In order to stay ahead of customer expectations for timely service, companies are coming up with new ways to engage and provide customer service…

Volume does not always equal value. And when it comes to soliciting both internal and external feedback, it's important to realize that the greatest…

So far we’ve covered the vendor selection process, how to budget time and resources and how to not get caught up on content. Today we’ll cover one of…

The most frustrating part of accessing the web as a blind user, in my opinion, is images. Whether they're infographics or pictures used to add a…

Clearly there is a difference in value between a steak and a hamburger - but if you only have a hamburger budget - what do you do?. In the web…