.xxx Domains are here, what should we do... If you are in the adult entertainment business, or your site is related to adult endeavors, then buying a…

At Digital Echidna, we have a long and successful history of working with enterprise-level clients, especially in the healthcare and educational…

While there are no sure things in appealing to your customers, working towards taking higher-percentage shots can help to make your efforts less about…

Fake it 'til you make it? It's debatable as to whether or not it works. But when it comes to creating content that resonates, it's better to wait for…

I have been in customer service and sales for 20 years, 10 of those at Digital Echidna. In this time I have been to my share of conferences and…

This blog is by no means political, but it can be inspired by politics. Why? Because at its root successful politics is about communicating a message…

Certain things aren’t so fun to write. Wills, for example, are one thing that people tend to put off. After all, few people like to think about their…

One of the goals of any social media/communications strategy is to actively and rapidly engage with your customer base when they reach out to you. But…

It’s Christmas time and even though the thought of writing a wish list hasn't crossed my mind in years, this time around I decided I would. But this…