We've all heard it: "Closed captioning for this program is brought to you by Company X" but have we thought what captioning truly means and what it…

You're never too old -- or too young -- to start. And when it comes to volunteering, starting younger can lead to community support becoming a valued…

When you want to deliver your message, make sure you're thinking of the entire presentation. It's not just the message that matters, but the packaging…

I was at a shortlist presentation yesterday when asked about web success metrics and examples of successful metrics that we've helped some of our…

When it comes to truly embracing the COPE ideal, the devil truly is in the details. And by changing your perspective of content from being one…

Too often we treat our websites like storefront signs – long-term representations of who we are, updated only periodically. But are you really what…

Growing up, like many families in the late 70s/early 80s, we had a poem on our wall -- the Serenity prayer, “God, grant me the serenity to accept the…

When it comes to accessibility, we all know what should be done. But those scenarios exist in a Utopian world that doesn't actually exist. The…

We often fall into the habit of focusing on broadcasting information when we discuss accessibility: how can we ensure our message is accessible to the…

This blog is by no means political, but it can be inspired by politics. Why? Because at its root successful politics is about communicating a message…