Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…

Social media is undoubtedly the ‘buzzword’ of the year so it’s no surprise that when you start think about marketing your brain quickly turns to…

The old adage states that a picture is worth a thousand words. Those words, however, are not restricted to just the facts and details – they also…

Picture this: your best friend just moved across the country. Cell phone bills are just too expensive these days and you’re on a strict personal…

Digital Echidna is proud to support the seventh annual Blue Beanie Day – an event intended to show support of web standards, which is officially…

Over the past few weeks Twitter has been a large discussion topic in our client meetings - some people are ready to jump on board, while others are…

Are you in charge of your company’s new web project? If so, listen in. Whether you’re redeveloping the corporate website or building a mini-site for…

Relationship Marketing is defined as “a marketing practice that recognizes the long term value of customer relationships and extends communication…