Any and all efforts to improve accessibility are appreciated -- but it's better when these highly visible accessibility efforts are more than just…

A commitment to openness is a commitment to progress -- which is why today's the perfect day for us to kick off a celebration of open-source…

In part one of this mini-series, we shared user research tools that will help you to build a strong foundation for your web presence, especially as…

Moving in is just the first part. A house is just a structure -- it takes time to make it a home. Recently, our local newspaper ran an article about a…

We live in an amazing time where our ability to access information is limited only by our time and inclination. But we also live in a time where it’s…

There's an old jocular adage that those of us who have lived for any amount of time in Montreal hold close to our hearts: "There are two seasons in…

On this World Sight Day 2014, I'd like to reflect on the status of the blindness community as I see it. All opinions herein are my own and many of my…

What is corporate culture? Is it something that’s implemented from the top down, mandated by mission and vision statements? Or is it something that…

Last week, I shared my thoughts on the value of a foundational part of our support structure -- service level agreements. Today, I want to give you…