Your window of opportunity to attract your customers is brief, so it's not smart business clouding that window to your message with empty words. The…

"I may not know much about art, but I know what I like." It's a quote that's widely -- and wildly -- attributed. Anyone from Mark Twain to W.C. Fields…

Are you who you say you are? Are you promising what you're delivering? Are you using the ol' bait-and-switch to get "consent" under false pretences…

Every organization has a story to tell. Hospitals bring something particularly inspirational to the table. However, there’s a fine line between…

The fundamental building blocks of running an efficient and user-focused public transportation network and building a well-designed, effective, and…

Recently, a friend and colleague of mine who works in public relations and social media south of the border posed a question: Do you still blog? It's…

It's a cultural lesson that resonates with business – when it comes to building a successful story, focus on the people. We recently participated in…

Thinking Ability First is not just about looking past physical and mental limitations, but it's about expanding everyone's horizons. Earlier this…

Infographics must die. At least that was the feeling I expressed a few months ago on Twitter. It was a visceral reaction to my frustration with…