Digital Echidna will be attending Islandoracon 2017 in Hamilton, ON from May 15-19th. As we prepare, we’re pleased to present part two of a three-part…

If you only know my from my written communications, you may not know that I have a tendency to be a bit blue in my language choices amongst friends…

I have been in customer service and sales for 20 years, 10 of those at Digital Echidna. In this time I have been to my share of conferences and…

Ok, so people are talking about your business on Twitter. That’s fantastic! So, what are you doing about it? Twitter is much more than a broadcast…

I have a few posts running in my head, but none have tapped that vein which allows them just to spill right out on the page. So when the Twitters…

While productive communication is a two-way street, the path can sometimes get rough – especially when you're dealing with potentially contentious…

Recently a site that I've long respected posted a question on one of its social media channels. They asked a simple question, "How do you define…

It seems hard to believe, but we just past Labour Day and school at all levels is upon us. The beginning of school is an exciting time for students of…

London's emerging user experience industry is ready to take centre stage -- and you're welcome to be a part of a day full of learning, sharing…

Making one's business or organization accessible to customers, employees, and others is essential -- but that accessibility needs to come through in a…