It’s no surprise to most that when you enter the world of websites, you’re entering a world with an entirely new language. Whether you’re a manager in…

Last week, the management team participated in their last EOS® planning session, thus ending our two year engagement with implementer, Preston True…

Your window of opportunity to attract your customers is brief, so it's not smart business clouding that window to your message with empty words. The…

I was at a shortlist presentation yesterday when asked about web success metrics and examples of successful metrics that we've helped some of our…

There’s an old adage, often used in sports, that says someone or something has “come through in the clutch.” That usually means that you’ve been able…

We spend years building up our expertise through hard work, education, and on-the-job learning. And while some people choose to hoard their knowledge…

In a recent blog post, I discussed how CAPTCHA accessibility is the number-one accessibility issue faced by blind computer users. However, a close…

I’m half French Canadian. I married into a family heavy on Newfoundlanders. And I work in the digital field, with a heavy focus on web design…

There are several ways to tell a story. Each of us interprets information in a different way -- some of us are better reading text, while others…