The message is the most important part of your business communications, but how you deliver it can either amplify it or obscure it. Yesterday, I…

In business, social media has grown from an “I know we should be using it” attitude to "It's an essential component of any online strategy"…

Why do many customers have an inherent distrust of companies? Why do they look at public relations and marketing efforts through a jaundiced eye…

How much is too much? That's a tough question to answer. But we all know what too much is and the key to successfully communicating with your…

"The barriers I face as a blind person can be eliminated by changes to the environment." Those were the words of Jim Sanders, former CNIB president…

In Digital U 101 we discussed how businesses need to be clear about who your customers are. Defining who they are and what they want are key…

I’d like to take you back a few years. Young Jay was sitting in the family’s living room, half-paying attention to the evening news that my parents…

There’s a line that you hear repeated ad nauseam during awards season. The ol’ “It’s an honour just to be nominated.” And that’s true -- eventually…

UPDATE July 2020: Cohesion is now Site Studio People have always loved Drupal for its power, security, and pliability. And with Acquia’s acquisition…