We’ve rounded the turn and are heading towards the home stretch now! We’ve identified who your customers actually are; we’ve determined who you…

Last week the world changed under our watch. New developments arrived almost minute-by-minute as countries around the world put in place measures to…

Today marks the start of National AccessAbility Week. It’s billed as “a time for Canadians to promote inclusion and accessibility in our communities…

At the core of Canada's anti-Spam laws, which come into effect July 1, 2014, is the word "consent." Essentially, as we discussed yesterday in our…

When you’re communicating with anyone -- clients, potential customers, employees, or the general public -- trust is the strongest currency you can…

To date we've discussed a number of steps to make your Intranet launch successful. From understanding requirements to gathering information to…

I was recently involved in a discussion about Yelp and how to use it to maximize a business's exposure. While I was already aware of the common…

Communications is the key to unlocking success. But what does that mean? And what role can we play to make sure that we’re all speaking the same…

There’s a great site out there that answers the question of whether you should have a carousel or slider on your homepage . I should probably do one…