Effective communication gets exponentially more challenging the larger your team. When you’re working with a handful of people in an office (or…

There's an old adage that states one should never discuss religion, politics, or money in polite company. But does it -- and should it -- still hold…

Remember when the idea of a paperless office was a thing? No one would need hard copies of anything: computers and digital technology would supplant…

"OK. [OK]. Blue Jays. [Blue Jays]. Let's [Let's]. Play. [Play]. Ball." If you're in Southwestern Ontario like us (or, basically, anywhere in Canada)…

Whether you're writing a theatre review or product copy for the web, the goal is the same -- to be persuasive. And the basic foundational elements to…

When it comes to charities and promotion, how much is too much? What, as an individual or a business should you do? And where is the line between self…

Website migrations are a lot like moving houses. Some organizations can complete the migration themselves, but there are definite benefits to calling…

While it is unfortunate enough when a process is inaccessible, it is far more frustrating when those in charge of the process expect users with…

Web accessibility helps to make the world wide web usable for everyone. Many of the most common accessibility issues making sites difficult or…

The newsletter: it can be management’s Nirvana and a communicator’s nightmare. But with a little planning, understanding, and talent, you can create…