More and more agencies are spending time consulting and developing for Facebook -- it’s where consumers are, so it’s where our clients should be…

[Editor's note: As we approach Canada Day and our celebration of 150 years of Confederation, we thought it'd be a perfect time to talk about one of…

Puffery may be behind your magic slogan, but tricking your audience is a recipe for failure. And while being a fan of yourself may be great, too…

Too often we treat our websites like storefront signs – long-term representations of who we are, updated only periodically. But are you really what…

Making one's business or organization accessible to customers, employees, and others is essential -- but that accessibility needs to come through in a…

First off, I want to say how honoured and humbled I am to be nominated for the 2017 Outstanding Communicator Award, to be handed out tonight by the…

While it is unfortunate enough when a process is inaccessible, it is far more frustrating when those in charge of the process expect users with…

It’s hard to criticize “progress,” but when progress comes with quotes around it, sometimes the perception of moving forward can be more detrimental…

It has been 16 months since Drupal 8 was officially released and we have launched a number of sites and upgraded others, leading the way in the…