I was recently involved in a discussion about Yelp and how to use it to maximize a business's exposure. While I was already aware of the common…

Earlier I wrote about how important it is to be honest in the way that you present yourself and your business on-line. The benefits are obvious, but…

My expectations about AODA and its real-life implementation may have been grounded in a frustrating reality lately, but a recent travel experience has…

You can make the most elegant, relevance-based site search appliance possible -- but, still, sometimes you’re going to want to ‘game’ the system…

Managing a university or college’s entire web presence, website content, and website compliance with standards and accessibility across an entire…

I've talked in detail about specific accessibility improvements that affect me directly as a blind computer user. In a new series that I'm starting…