Facebook is changing all of the time. People don't like change. So it’s no surprise to me that with the recent changes to Facebook, people and…

On this World Sight Day 2014, I'd like to reflect on the status of the blindness community as I see it. All opinions herein are my own and many of my…

So you’re ready to take that virtual leap and put a concerted effort into your on-line branding. With a myriad of options and platforms available to…

Focusing on delivering upon the expectations you have set for your customers is music to your customers' ears. But focusing on your own internal…

In my mind, there were two major communications themes that highlighted (or lowlighted, as the case may be) 2016: one, we saw battle lines being drawn…

Word of mouth is incredibly powerful. And with the importance of social media in our lives, it's essential to your success that those words are the…

So Ontario's supposed to be fully accessible by 2025. I mean, that's the point of the Accessibility for Ontarians with Disabilities Act, right? An…

We spend years building up our expertise through hard work, education, and on-the-job learning. And while some people choose to hoard their knowledge…