I've written before about the importance of making material about accessibility accessible. I thought it might just apply to articles. Alas, there are…

In today's social-media-dominated world, it can be tough separating an individual from the brand he or she represents. But regardless of whether your…

Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…

When you’re looking for a business, product or service where do you search first? Do you turn to the phone book, the newspaper or do you search online…

Every client we work with is different. As a result we get to spend lots and lots of time across many different industries, see a mixed bag of…

Did you know that not all guidelines of the Web Content Accessibility Guidelines (WCAG) 2.0 are required under the Accessibility for Ontarians with…

How important are words? Well, maybe Elvis sang it best when he warbled “It’s only words and words are all I have to steal your heart away.” Whether…

We received an e-mail at @email from Ben A. who asks, “I’m working on my own personal Website and I’d like to make it as accessible as…

Think about moving to a new home. No matter how carefully you pack, you wouldn’t expect everything to be clean, organized, and in place the moment you…