When it comes to web content, one of the biggest questions we get from our clients is, “How do we make our PDFs accessible?” After all, PDFs are…

From a business point of view, it’s always smart to avoid using terms and phrases that could offend a portion of your customer base -- regardless of…

Recently a site that I've long respected posted a question on one of its social media channels. They asked a simple question, "How do you define…

We’re thrilled to announce that Digital Echidna’s Fatima Khalid is the recipient of the Women in Communications and Technology’s Leadership Excellence…

It all seems so simple, doesn't it? The key to developing a website is to develop quality content that meets your customers' needs. But, for many…

Metrics and measurables are always important – especially in the world of business communication. But in hunting high and low for that magic bullet…

Content can be great. Context will always make it better. I've been in this game a while and one of the biggest questions that businesses, politicians…

I'm a content guy. Not only do I love words, but I understand their power. I've had the distinct honour and pleasure to play a key role in Digital…