Sometimes, despite having full (though corrected) vision and being able-bodied, you just can't see some of the amazing things that this world has to…

The newsletter: it can be management’s Nirvana and a communicator’s nightmare. But with a little planning, understanding, and talent, you can create…

Just over a year ago, I wrote about the importance of having accessible options for service providers when persons with disabilities aren’t able to…

I still blame high school English teachers. Despite our societal move towards quick, easily digestible, and readily accessible content structures…

My expectations about AODA and its real-life implementation may have been grounded in a frustrating reality lately, but a recent travel experience has…

Last week, the management team participated in their last EOS® planning session, thus ending our two year engagement with implementer, Preston True…

When it comes to accessibility, we all know what should be done. But those scenarios exist in a Utopian world that doesn't actually exist. The…

A couple of weeks ago, Jay looked at where we are halfway to the 2025 goal set by the Accessibility for Ontarians with Disabilities Act (AODA). He…

While most of the technical innovations that have had a profound impact on my life have been hardware-based, imagine my excitement when my newest…

What makes training effective? Content is obviously the foundation, right? But delivery can be just as important. I’ve been given a lot of thought to…