Every year reviewers weigh in and try to decide what the best and most purchased "Tech Gifts" will be this coming Christmas. With the rapid advances…

Being based in London, ON, we're spoiled by having one of the country's finest collection of medical facilities all within a 15-minute radius of our…

My colleague Jay Menard has written several great posts on website accessibility and the AODA in particular. He has covered why compliance is…

As a regular follower of politics who has never missed an opportunity to vote, I am interested in the accessibility of the voting process: from…

Facebook offers its users a window into the worlds of their friends, families, and colleagues. However, for visually impaired and blind users, that…

Relationship Marketing is defined as “a marketing practice that recognizes the long term value of customer relationships and extends communication…

Being prepared in a disaster is essential for anyone, but having a disability means that particular considerations need to be made. Fortunately, there…

When it comes to sports and business, there are a lot of parallels for what it takes to make a great team. Team success comes from having the right…

Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…

[Editor's note: As we approach Canada Day and our celebration of 150 years of Confederation, we thought it'd be a perfect time to talk about one of…