We often talk about the importance of focusing content on the “What’s in it for me?” That conversation is usually a positive one -- intended to show…

At the best of times, working from home can create communication and isolation challenges. Management must be mindful of including remote workers and…

In the world of disability awareness campaigns, the end don't always justify the means. The latest disability faux pas arrived in the form of a…

Today is Bell Let’s Talk Day, an annual event designed to raise funds for mental health initiatives. But more important than the funds raised is the…

In web design, the developer is commonly considered the MVP of the team. After all, they make ‘the thing’! Few people consider just how many players…

We’re four days into 2018 -- have you completed your comprehensive content plan for the year yet? It’s the bane of many of a communicators’ job -- the…

A few weeks ago, I had the honour of teaching a class at Western's Faculty of Information & Media Studies. The instructor, Dan Brown, is a friend of…

Ever since the beginnings of the Internet, people have been trying to game the system to place first in search results. Some have nefarious intentions…

The most frustrating part of accessing the web as a blind user, in my opinion, is images. Whether they're infographics or pictures used to add a…

When time is of the essence, it's important to ensure that essential interactions are available -- an issue that people with accessibility challenges…