We’re 10 days into 2018 and hopefully everyone’s hit the ground running. But while it’s great to look ahead, it’s important to look back on the year…

Why do many customers have an inherent distrust of companies? Why do they look at public relations and marketing efforts through a jaundiced eye…

At the best of times, working from home can create communication and isolation challenges. Management must be mindful of including remote workers and…

To date we've discussed a number of steps to make your Intranet launch successful. From understanding requirements to gathering information to…

Effective communication gets exponentially more challenging the larger your team. When you’re working with a handful of people in an office (or…

There's an old jocular adage that those of us who have lived for any amount of time in Montreal hold close to our hearts: "There are two seasons in…

In business and in politics, emergencies can flare up that require immediate response – but not all equal responses are created equally. Yesterday’s…

Communications is the key to unlocking success. But what does that mean? And what role can we play to make sure that we’re all speaking the same…

Will the Singularity ever occur and mark the rise of our robot overlords? It's possible, I guess, but for as much as technology brings to the world…

Last week, we kicked off our 2013 recap with an article titled, " 2013 – The Year We Learned How to Connect," which looked at three key trends in…