Over the past couple of years, I’ve been Digital Echidna’s support manager and have worked with a large number of clients as part of their post-launch…

In Digital U 101 we discussed how businesses need to be clear about who your customers are. Defining who they are and what they want are key…

In business and in politics, emergencies can flare up that require immediate response – but not all equal responses are created equally. Yesterday’s…

"The barriers I face as a blind person can be eliminated by changes to the environment." Those were the words of Jim Sanders, former CNIB president…

There is a fine tradition amongst Canadian hockey players and their fans of the Playoff Beard. The staff members of Digital Echidna have decided to…

Later this week, Drupal North kicks off at the Ottawa Conference and Event Centre. As an Echidna myself, I'm thrilled to be hosting -- amongst Drupal…

Making one's business or organization accessible to customers, employees, and others is essential -- but that accessibility needs to come through in a…

It’s the bane of every social networker’s existence – how do you accurately define the return on investment for your social media activities? Business…

While most of the technical innovations that have had a profound impact on my life have been hardware-based, imagine my excitement when my newest…

With the Internet becoming increasingly crowded, finding a good domain name has become a difficult endeavour. Therefore, we have come up with a few…