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  • What We Do
    • How We Partner

      We help organizations deliver better customer experiences and realize value from their marketing technology.

    • Technology

      Discover the curated technology ecosystem we've mastered to deliver enterprise-grade solutions with boutique care.

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      Meet Northern - a digital enterprise consultancy. Learn who we are, how we got here, and why we're committed to turning disconnected marketing systems into intelligent experiences.

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Echidna Blog

Faking Twitter? Like Eating a Bad Burrito Nothing Good Ever Comes from It

Are you thinking of acting like Chipotle’s social team? Then you run the risk of unwrapping a whole lot of trouble for your business. After all…
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Echidna Blog

Golfer Shows Bad Form in Swinging at Trolls

It's hard to keep a stiff upper lip when inside you're ready to snarl and snap. But for businesses dealing with legitimate trolls, it's what you have…
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Echidna Blog

A Primer on Accessible PDFs

When it comes to web content, one of the biggest questions we get from our clients is, “How do we make our PDFs accessible?” After all, PDFs are…
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Multiple screens with Northern Digital Marketing Challenge presentation and Zoom call

Northern & Fanshawe College's Co-Funded Partnership Supports 15 Local Businesses

For Immediate Release: London, ON — April 20, 2021 — In January of this year, London-based agency, Northern Commerce, and Fanshawe College announced…
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Echidna Blog

Committing to Drupal Excellence

Last week, at the TechAlliance of Southwestern Ontario awards celebration, we proudly watched as our very own Scott Reeves accepted the inaugural…
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Echidna Blog

COPE-ing with Copy 101 – The Long and the Short of It

There’s one question people invariably ask when it comes to copy: “How long should I write?” You can ask a hundred different people and you’ll likely…
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Echidna Blog

Coming Through in the Clutch Lands Echidna on a Global Leaders List

There’s an old adage, often used in sports, that says someone or something has “come through in the clutch.” That usually means that you’ve been able…
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Echidna Blog

Digital U for a Digital You 501 -- What's Next?

So you’ve looked at your business and have determined that it’s time to build or update your digital presence. It’s safe to say that you’re over half…
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Tompkins Cortland Community College
Description
"By having Northern on my team, I'm able to do much more than we could possibly do [alone]. [Over eight years working together], we've built a lot of trust and figured out how to work together and how to collaborate. So there's a lot of baked in value in that relationship. They are my team. I treat them more like co-workers than a client-vendor relationship."

Steve Erwin, UI/UX Designer & Web Lead, Tompkins Cortland Community College

Description
"By having Northern on my team, I'm able to do much more than we could possibly do [alone]. [Over eight years working together], we've built a lot of trust and figured out how to work together and how to collaborate. So there's a lot of baked in value in that relationship. They are my team. I treat them more like co-workers than a client-vendor relationship."
Computer with icons floating around

Is AI Chat Right for Your Organization? 3 Questions to Ask

Need to Know Due to the advent of generative AI, conversational agents have numerous internal and external business uses that aren’t limited to a…
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