It's not like you really need another reason to visit Montreal at any time, but if you happen to be in la belle province this weekend -- or can make a…

Looking to explore your creativity? Want to learn from some of the top minds in the industry? Well, we have the line on an “explosive” opportunity for…

Blogging has become one of the best ways for companies to casually keep in touch with customers and prospects. Similar to email, a blog is a…

Last week, the client services team at Echidna headed to The Art of Marketing (#TAOM) Conference in Toronto and listened to a variety of speakers such…

In order to stay ahead of customer expectations for timely service, companies are coming up with new ways to engage and provide customer service…

While there are no sure things in appealing to your customers, working towards taking higher-percentage shots can help to make your efforts less about…

Over the years, I've had the pleasure of attending a number of events. Some, I've been just an attendee, soaking up the information as it's presented…

Over the past couple of weeks, I’ve spent a lot of time negotiating pain. Nothing personal, mind you, but working professionally to help both clients…

If you're a Business you may be surprised to hear that it’s not just about solving an issue, it’s more about if your business is living up to its…