The message is the most important part of your business communications, but how you deliver it can either amplify it or obscure it. Yesterday, I…

This weekend, we in the Great White North, celebrate Thanksgiving. It's a time of family, togetherness, and, of course, a three-day weekend. I wanted…

A few weeks ago newspaper and magazine publishers signed a declaration to limit access to their website content. The declaration stated that…

When it comes to truly embracing the COPE ideal, the devil truly is in the details. And by changing your perspective of content from being one…

What do you have to get excited about? Perhaps you’re excited because it is FINALLY springtime (well it was last week any ways). Or maybe you’re…

It was Bootsy Collins, in the Pinocchio Theory, who said, “Don’t fake the funk or your nose’ll grow.” This doesn’t just apply to P-Funk Mythology, but…

In order to stay ahead of customer expectations for timely service, companies are coming up with new ways to engage and provide customer service…

Humour can be a powerful branding weapon when wielded appropriately. Generally when used as quick, dagger-like strikes designed to pierce the social…

I firmly believe that if you want to improve your writing and editing skills, you have to take a not-by-the-book approach to skills development…

They’re nice words -- but you may hear an echo if you say them because too often they ring hollow in our society. Today is the International Day of…