Healthcare providers are increasingly expected to satisfy people's desire for quick and easy access to information – but in filling that prescription…

Facebook is changing all of the time. People don't like change. So it’s no surprise to me that with the recent changes to Facebook, people and…

If you were to ask me what's the biggest barrier to a smooth project launch, the answer is clear -- content. It doesn't matter if it's creation…

The Canadian anti-Spam law has been in full effect for just over three weeks now. The sky hasn't fallen, no corporate communicators have been…

The best way to learn about your customers, their needs, the challenges they face, and the problems you can solve is by asking them directly. However…

See no evil, speak no evil, hear no evil. But maybe miss out on some good. There are those who gleefully say, "don't read the comments," when it comes…

In real life, goodbyes are often hard. In the digital world, they should be made as easy as possible. Over the past week we've looked at the Canadian…

We have a whole lot of future superstars in this city this week. And with all the action both on and off the ice, it can be tough to keep up. But…

To quote Ferris Bueller, “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” Now, I’m sure John Hughes…

When you’re communicating with anyone -- clients, potential customers, employees, or the general public -- trust is the strongest currency you can…