Whether your customers are next door or in a galaxy far, far away, the message remains the same -- go where your customers are and deliver your…

Why do many customers have an inherent distrust of companies? Why do they look at public relations and marketing efforts through a jaundiced eye…

Certainly you've heard someone along the way mention an association between influence and popularity, but trust me, popularity is not influence! Below…

To quote Ferris Bueller, “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” Now, I’m sure John Hughes…

Sometimes you have to sift through the muck to find that nugget of gold. So before you outright dismiss someone as a quote-unquote troll, you may want…

Will the Singularity ever occur and mark the rise of our robot overlords? It's possible, I guess, but for as much as technology brings to the world…

One of the best things about working in open-source technology -- and, in our case, Drupal specifically -- is the fact that your local efforts can…

Founded in 885, the city of Prague is steeped in culture, history, and astounding architectural achievements. But in one week, the future of the Web…

The best way to learn about your customers, their needs, the challenges they face, and the problems you can solve is by asking them directly. However…