For many organizations, a video is a great way to introduce clients to your business. It provides a quick overview, helps people visualize the…

Later this week, Drupal North kicks off at the Ottawa Conference and Event Centre. As an Echidna myself, I'm thrilled to be hosting -- amongst Drupal…

To paraphrase Wilford Brimley, the best reason to ensure your Web site is accessible is simple: “ It’s the right thing to do.” But if you're a…

Over the years, I’ve had the opportunity to work with companies that were frustrated with the lack of interaction they were getting from their…

There are several ways to tell a story. Each of us interprets information in a different way -- some of us are better reading text, while others…

There can be a huge difference between a “Yes” and a “Yes.” Context is everything and when you’re reaching out to customers and users for feedback…

There are plenty of conflicting ideas out there about when the best time is to update your site's content, send out messages, or post on social media…

While most of the technical innovations that have had a profound impact on my life have been hardware-based, imagine my excitement when my newest…

In woodworking, a board needs to be relatively rigid and strong enough to support weight. In organizations, that weight-bearing responsibility remains…