If you're like most businesses, your website is regularly asking visitors for their personal info - as part of a registration, payment, or contact…

Is it blue and black or is it white and gold? The answer doesn't matter; the fact that the question exists at all is fascinating and something to keep…

The newsletter: it can be management’s Nirvana and a communicator’s nightmare. But with a little planning, understanding, and talent, you can create…

Well. That was a heck of a 2020, hasn’t it? And while it may be tempting to just rush into 2021 and try to put the past year behind us, I think that’d…

Managing a message, integrating systems, and delivering the right content to the right audience is a challenging endeavour -- especially for those at…

It’s hard to criticize “progress,” but when progress comes with quotes around it, sometimes the perception of moving forward can be more detrimental…

Just over a year ago, I wrote about the importance of having accessible options for service providers when persons with disabilities aren’t able to…

How do you get your message across when you can't be sure that your audience even speaks your language? Repetition, juxtaposition, and clear imagery…

From the Ask Echidna mailbag we received this question from Ben A., "Is there a good way to deliver bad news in business?" It's an important question…

Digital Echidna is looking for a new team member to work as a part of our front-end development team to plan, design and execute web solutions. This…