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  • What We Do
    • How We Partner

      We help organizations deliver better customer experiences and realize value from their marketing technology.

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      Discover the curated technology ecosystem we've mastered to deliver enterprise-grade solutions with boutique care.

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      Meet Northern - a digital enterprise consultancy. Learn who we are, how we got here, and why we're committed to turning disconnected marketing systems into intelligent experiences.

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Echidna Blog

Getting Started With Your E-Newsletter

In April we posted a blog that talked about 10 simple tips you can do to improve your organization’s newsletter (print or online). By adding a…
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Echidna Blog

A Celebration of Canada

It's been an exciting few days here at Digital Echidna. Right across the road -- really, all around us -- we're in the midst of SesquiFest -- a five…
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Echidna Blog

A Persona I Could Learn to Love

There’s an old adage about how you can’t teach an old dog new tricks. I’ve never been a fan of that term -- and not just because there’s a little more…
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Echidna Blog

Supporting the Next Generation of Problem Solvers

That transition from the educational environment to the work world can be daunting. It's one thing to understand the theory behind a concept; it's…
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Echidna Blog

London's UX Community to Take Centre Stage Tomorrow

London's emerging user experience industry is ready to take centre stage -- and you're welcome to be a part of a day full of learning, sharing…
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Echidna Blog

Drupal 9 Hype Builds With Release Candidate

Drupal 9's official “Release Candidate” is almost here -- all the key functionality and core code have been created and are now under review for…
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Echidna Blog

Drupal 9 Builds Hype with Release Candidate

Drupal 9's official “Release Candidate” is almost here -- all the key functionality and core code have been created and are now under review for…
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Echidna Blog

London-based Northern Commerce, Digital Echidna both amongst Canada’s top growing companies

LONDON, ON -- Sept. 25, 2020 -- Two of London’s top technology companies have found themselves amongst Canada’s elite businesses, as Northern Commerce…
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Top Growing Companies

Northern Commerce & Digital Echidna Both Amongst Canada's Top Growing Companies

For Immediate Release: London, ON — September 25, 2020 — Two of London’s top technology companies have found themselves amongst Canada’s elite…
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Echidna Blog

Customer Service

Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…
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