Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…

I still blame high school English teachers. Despite our societal move towards quick, easily digestible, and readily accessible content structures…

The Drupal content management system offers a lot for free -- from no licensing fees, to quick-and-easy set-up, to an open-source foundation that…

When you have kids, your movie-going habits change. The days of going to see a movie because you want to see it fades away, replaced by rounding up…

We’re packing our bags and getting ready for the annual Acquia Engage conference, this year in New Orleans. Acquia Engage brings together hundreds of…

You inherited the company website when you started the job and aren’t sure what technology it uses. Or, maybe a competitor site looks slick and you’re…

Drupal 9 is coming! The release date is set for June 2020. If you were around for the introduction of Drupal 8 in November 2015, you will remember it…

It's also important to watch your p's and q's -- and every other letter in the alphabet -- especially when you're making a request. Because, when it…

The Canadian anti-Spam law has been in full effect for just over three weeks now. The sky hasn't fallen, no corporate communicators have been…

As a regular follower of politics who has never missed an opportunity to vote, I am interested in the accessibility of the voting process: from…