Why do many customers have an inherent distrust of companies? Why do they look at public relations and marketing efforts through a jaundiced eye…

Last week I was introduced to Layar, which is a Mobile Augmented Reality Browser. Layar combines GPS, camera, and compass technology to identify your…

Successful websites have a logical navigation that allows users to quickly and easily find the information they are looking for. Usability, design and…

Last week, the management team participated in their last EOS® planning session, thus ending our two year engagement with implementer, Preston True…

When you’re looking for a business, product or service where do you search first? Do you turn to the phone book, the newspaper or do you search online…

Chatbots are extremely efficient, give users a positive experience and lead to actions on the part of the consumer that benefits your brand. We…

There are three words that make business writers cringe. More than “ Can you spin this to make it sound good?”; more than “We really need a blog post…

As much as it irks public relations types, you can't control the story. And the tighter you squeeze, the more slips out between your fingers. No…