If you could do it all over again, what route would you take to get you where you are now? What decisions and actions would help smooth out those…

My colleague Jay Menard has written several great posts on website accessibility and the AODA in particular. He has covered why compliance is…

Today is Canadian Multiculturalism Day and it marks the 30th anniversary of the Canadian Multiculturalism Act. And, as one who believes in our…

For most people, spontaneity isn’t a big motivator to purchase something. Sure, there are impulse buys here and there (there’s a reason why gum and…

One of the biggest challenges we face in projects is balancing the needs of the users with those of internal stakeholders. In an ideal world, we’d…

Some things are just so nice you have to use them twice… Or three times, or more. Let me not just run the risk of repeating myself – let me actively…

We’ve had nearly a decade to hit the ground running -- hopefully on a ground that’s fully accessible to all. But even today, the morning after Global…

We don’t do this often, but I am going to get personal with this blog post. For the last four years I have been living with an eye disease called…