Today marks the start of National AccessAbility Week. It’s billed as “a time for Canadians to promote inclusion and accessibility in our communities…

I've written before about the importance of making material about accessibility accessible. I thought it might just apply to articles. Alas, there are…

Defining the content architecture of your website is one of the first steps we lead clients through in our initial Discovery Process. There are two…

Social Media is everywhere and it is starting to play a major role in the workforce as part of a company’s marketing strategy…the question becomes…

Toronto in summer is a wonderful experience. It’s one of Canada’s most exciting cities and this year, from Aug. 10-12th, it will be hosting one of the…

We often talk about how businesses should respond to customers online. We talk about establishing action plans, response protocols, and single-points…

It's a cultural lesson that resonates with business – when it comes to building a successful story, focus on the people. We recently participated in…

The Canadian anti-Spam law has been in full effect for just over three weeks now. The sky hasn't fallen, no corporate communicators have been…

Designing and developing digital products for everyone should obviously include persons with disabilities, but this is made challenging if the…

There are two words you’ll never, ever hear me use in discussing what I do: spin and wordsmith. I know some people wear these labels with pride -- and…