In Digital U 101 we discussed how businesses need to be clear about who your customers are. Defining who they are and what they want are key…

I have a few posts running in my head, but none have tapped that vein which allows them just to spill right out on the page. So when the Twitters…

Many of you will likely be familiar with the United Airlines mistake. I'm not going to get into what happened -- and lord knows that there have been…

We’re 10 days into 2018 and hopefully everyone’s hit the ground running. But while it’s great to look ahead, it’s important to look back on the year…

Last week, the management team participated in their last EOS® planning session, thus ending our two year engagement with implementer, Preston True…

I’m half French Canadian. I married into a family heavy on Newfoundlanders. And I work in the digital field, with a heavy focus on web design…

This evening, the Echidna team will be gathering together in a private box to watch our junior hockey team. It’s a great opportunity to leave the shop…

Higher education institutions are a business just like any other. Each institution competes against the others in its category to sell education to…

After hearing about the success of Facebook and other social networking sites, many people believe that they can jump on the bandwagon and cash in…

The iPhone, iPods and Blu-ray players are all new technologies that have touched our lives, but what about the innovative products that didn’t make it…