Too often we treat our websites like storefront signs – long-term representations of who we are, updated only periodically. But are you really what…

Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…

There’s a device known as 'The Mosquito' that’s used outside of businesses. It's designed to emit a high-frequency sound that only youth can hear and…

It seems appropriate, given what the coming year is, to look back with clarity on the year past. After all, hindsight is 20/20, so with that…

Labour Day weekend is kind of that last kick at the ol’ relaxational can for summer. Today, the kids are off to school and, as Andrew mentioned last…

The recession has changed consumer buying patterns and businesses have had to adapt. Consumers are very careful with how they spend and therefore…

When it comes to getting your feet wet with presentations, you can do worse than having your first experience in the City of Bridges. For many people…

For most people, 3.5 mm is an insignificant distance. But for users of adaptive technology it might prove to be a bit too far of a gap to bridge…