The desire to find low-cost, high-convenience and accessible solutions is quickly transforming eLearning into the predominant global educating force…

“Why do you want to know that? Why does that matter? Isn’t this just a website discovery?” You’d be surprised at the number of times I am asked these…

Time is always of the essence -- so don't forget the essentials. Last night, I attended the London Fringe Festival Showcase. In a case of art…

One of the goals of any social media/communications strategy is to actively and rapidly engage with your customer base when they reach out to you. But…

The "G"-Unit are at it again. No, not the Queens-based hip-hop crew, but rather the geriatric dancers in London's Waverley retirement residence who…

"Because it's the way we've always done it..." It's not the best reason for continuing a process, but it's often the most common. But what if you…

There can be a huge difference between a “Yes” and a “Yes.” Context is everything and when you’re reaching out to customers and users for feedback…