So we’ve addressed who your customers actually are; and we’ve discussed who you are. Now the key question becomes, What Do You Want? More business. OK…

OK, we are officially in 2017 now, but it still feels right to look back on the 2016 that was and continue our review of the past year -- and the…

After getting past the resume and interview stages some employers are not hiring potential employees because of their online social media profiles…

My colleague Jay Menard has written several great posts on website accessibility and the AODA in particular. He has covered why compliance is…

It’s the bane of every social networker’s existence – how do you accurately define the return on investment for your social media activities? Business…

There are thousands of higher education websites out there. On many of those sites, there are often several sub-brands and sub-sites that have their…

In my prior post I discussed the forbearance required of accessibility complainants. I will now cover the other side of the coin: the response I'd…

Your first reaction upon revisiting the fallout from Coca-Cola's #MakeItHappy campaign may be to throw up your hands and say, "Well, this is why we…

Interested in helping further the accessibility cause? Thanks to the Global Accessibility Awareness Day festivities, you can start taking your first…

Many times we have clients approach us with great ideas, but they do not have the budget to match. In a service industry, we always strive to make the…