Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…

Your window of opportunity to attract your customers is brief, so it's not smart business clouding that window to your message with empty words. The…

We were honoured to be in attendance at yesterday’s Youth Opportunities Unlimited's 12th Annual Breakfast. The power of the speaker and her message…

The desire to find low-cost, high-convenience and accessible solutions is quickly transforming eLearning into the predominant global educating force…

Drupal development firms often work with clients who are using Islandora to manage their digital asset repositories. So when Islandora 8 was released…

Higher education institutions are a business just like any other. Each institution competes against the others in its category to sell education to…

You know that you’ve got great content that your customers – both existing and potential – are going to love; you know that there’s a market out there…

Many of you will likely be familiar with the United Airlines mistake. I'm not going to get into what happened -- and lord knows that there have been…

Last week I was introduced to Layar, which is a Mobile Augmented Reality Browser. Layar combines GPS, camera, and compass technology to identify your…

Echidna would like to announce the addition of our new Account Manager - Erin Brinen. Erin has a background in corporate communications and public…