Focusing on delivering upon the expectations you have set for your customers is music to your customers' ears. But focusing on your own internal…

You've likely seen those movies where a ghost or a spirit enters into a living person, and all of the sudden that person changes – they act awkwardly…

We spend years building up our expertise through hard work, education, and on-the-job learning. And while some people choose to hoard their knowledge…

Digital Echidna has been working with a number of partners on a project called the Canadian Writing Research Collaboratory (CWRC), a project that…

The most frustrating part of accessing the web as a blind user, in my opinion, is images. Whether they're infographics or pictures used to add a…

Every client we work with is different. As a result we get to spend lots and lots of time across many different industries, see a mixed bag of…

Have you ever wanted to volunteer, but just couldn’t find the time? We lead busy lives, work 10 hour (or more!) days, sit on multiple committees and…

It’s hard to criticize “progress,” but when progress comes with quotes around it, sometimes the perception of moving forward can be more detrimental…