I have a few posts running in my head, but none have tapped that vein which allows them just to spill right out on the page. So when the Twitters…

People got it wrong about this whole Mayan Calendar thing. It was never an apocalyptic vision of the future. Rather, the end of that calendar…

If you only know my from my written communications, you may not know that I have a tendency to be a bit blue in my language choices amongst friends…

There is no one right answer as to why you should make your Web site accessible. Throughout this series, we're trying to give you a broad perspective…

“So you’re thinking about buying Instagram followers…” That was the subject line of an email that I received from a reputable social media aggregator…

There's an old adage that states one should never discuss religion, politics, or money in polite company. But does it -- and should it -- still hold…

One of the goals of any social media/communications strategy is to actively and rapidly engage with your customer base when they reach out to you. But…

For some writers, staring at a blank screen can be intimidating. We’re always trying to stay at the vanguard of relevancy, but sometimes new ideas won…

Yesterday, we introduced you to the Canadian Writing Research Collaboratory (CWRC) project. Today, we share project leader Susan Brown's thoughts on…

Another day, another social media faux pas by a big corporation. And DiGiorno Pizza's recent Tweet is simply another example of companies tripping…