My expectations about AODA and its real-life implementation may have been grounded in a frustrating reality lately, but a recent travel experience has…

We know there are lots of caring companies in this community -- so we invite you to join us in participating in Imagine Canada's Caring Company…

You can make the most elegant, relevance-based site search appliance possible -- but, still, sometimes you’re going to want to ‘game’ the system…

What makes training effective? Content is obviously the foundation, right? But delivery can be just as important. I’ve been given a lot of thought to…

Just like the poem says, “Little drop makes the mighty Ocean,” all contributions matter in the growth of the Drupal global community. A diverse…

Have you ever wanted to volunteer, but just couldn’t find the time? We lead busy lives, work 10 hour (or more!) days, sit on multiple committees and…

Are you creating a brand new website, but new to the whole website game? Getting started can be tough, so hopefully you have a great online agency…

I've written before about the importance of making material about accessibility accessible. I thought it might just apply to articles. Alas, there are…

In today's social-media-dominated world, it can be tough separating an individual from the brand he or she represents. But regardless of whether your…

Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…