Last week I wrote about the iAid, using it as an example of a device which was overly complicated and less useful than existing low-tech solutions…

What if there was a way to bring back people who visited your website but weren't converted? One advertising strategy makes this possible. It’s called…

How important are words? Well, maybe Elvis sang it best when he warbled “It’s only words and words are all I have to steal your heart away.” Whether…

Your business doesn't remain stagnant. It's constantly evolving -- sometimes in measured increments and giant leaps -- to adjust to changing market…

Twelve years in and the Accessibility for Ontarians with Disability Act still serves to confuse and confound many people. Where do I start? Will I be…

There’s one question above all others that needs to be asked during any user research session -- and it’s one that rarely, if ever, does. It’s the one…

It seemed like ages ago that I wrote the first of a four-part series on AODA compliance from a web perspective. This piece, published on March 20…

Project managers have the immeasurable task of bringing people together on a common goal and producing something on time, in scope, and on budget…