That ultimate goal of any business is to have customers use its product and/or services! Without customers you have no business. And if you have too…

It bears repeating, but it pays to be good at bearing bad news. And this is especially important when the news you're sharing carries the unfair twin…

Maslow's hammer states that when all you have is a hammer, everything starts looking like a nail. It's a concept we often see in communications, but…

To paraphrase John Fogerty, “Put me in coach, I’m ready to play [clap, clap-clap] today. Put me in coach, I’m ready to play today. Look at me, I can…

One of the great things about the Drupal community is how welcoming and inclusive everyone is. As Drupal’s Global Contribution Weekend 2020 approaches…

Business cards are definitely a staple of the business world, but like the typewriter, the ditto machine and the telegram - maybe it's time to leave…

In an appeal to the tech-savvy public, the White House’s Web site opened itself to Internet-submitted questions for President Obama’s online town hall…

A few weeks ago newspaper and magazine publishers signed a declaration to limit access to their website content. The declaration stated that…

In the web development industry, the popularity of building websites on a CMS or content management system is continuously growing. The beauty of a…

While most of the technical innovations that have had a profound impact on my life have been hardware-based, imagine my excitement when my newest…